Managing diversity in the workplace

- a general course that provides delegates with a greater understanding of the issues relating to race, gender, disability and cultural diversity.

Sexual diversity in the workplace

- a course that examines sexual diversity and the experience of lesbians, gay men and bisexuals at work. Delegates will gain a greater understanding of the issues and have a greater knowledge of the legal position of lesbians, gay men and bisexuals in society.

General counselling skills

- this course is designed to provide delegates with a general understanding of counselling and to introduce some basic skills such as question technique and listening skills. It also covers ethical issues such as confidentiality and boundaries.

Telephone counselling skills

- counselling by telephone presents issues and sometimes difficulties not present during face-to-face counselling. This course covers basic skills and ethical issues, but also includes methods and approaches that can be adopted when counselling by telephone.

Values training

This course examines values that we all have and how these can have an impact in the workplace. Delegates will gain a greater understanding and appreciation of the values and prejudices that we all have and how these are best dealt with at work.

Presentation skills

Some of us find making presentations a pleasurable experience, others are more realistic and find the thought of standing up in front of an audience daunting, and a stressful experience. Then there are those of us who at the mere thought of having to give a presentation run to find the nearest toilet. These practical user friendly courses are designed to take the fear out of giving presentations, and enable the delegate to learn new skills, brush up on existing skills, and have fun in the process.